Frequently Asked Questions

Why do I need to register on the Center Rog website?

Only by registering can you reserve a spot in the workshop, participate in a course or workshop, receive training for various machines, or book a table in the coworking space. You can register as a guest, or you can pay the membership fee (15/10 EUR) and enjoy all our services with great discounts!

What benefits does the Center Rog membership bring?

The annual membership fee provides discounts on courses and workshops, and many other benefits (e.g., a constant member discount in our store, free children's workshops on Saturdays, discounts on holiday care, in the café, and more). Without membership, you cannot independently use the machines in our labs, as only members can undergo the training required for this.

If you experience any problems registering or signing up for an event on our website, please check the following steps:

Check whether the confirmation message may have ended up in spam.
Make sure you have entered your email address correctly, without any stamps or extra characters.
Try logging in to your profile on the Rog Centre website with the email address and password you used to register. If your registration process is detected, the system will redirect you to a page where you can resubmit your request for a confirmation message. Click on the "click here to resend" link and wait a few minutes.
Firefox users occasionally report problems. We recommend that you try registering or logging in again in another browser (Chrome, Safari, Brave, Opera, Edge, etc.).

If you have already taken all the above steps and the problem persists, please provide us with the following information at info@center-rog.si:

The email address with which you registered or attempted to register on the Rog Centre website.
Date and time of registration or attempted booking (as accurately as possible).
A screenshot showing the problem that has occurred.

Based on this information, we will attempt to resolve the problem and notify you immediately of the successful resolution, no later than 24 hours.

Can I attend a workshop or course if I haven't paid the membership fee?

Of course, you can attend a course or workshop as a guest, but in this case, the price is higher than for members, as the membership fee provides a discount on all education programs.

I have never been in a space like Center Rog. Where should I start?

Are you interested in our labs? Just come to one of the open slot sessions. During these times, you can explore all the workshops, meet the mentors, and decide what you want to try. Otherwise: coffee on the terrace, library, shops, space for rest or work, etc. You can find it all with us.

Do you have a program for children at Center Rog?

Of course. On Saturdays, we have "sobotnice" (Saturdays), which are free for our members. Otherwise, we have programs for kindergartens and schools, holiday care, children's courses, and more!

What are user packages? Do I have to buy one to visit Center Rog?

A package means purchasing time for independent work in all labs. You buy it if you're interested in making things yourself more than once. There is a 5-day, monthly, and annual package available, and each purchase allows you to use the time in all nine production workshops (metalworking, woodworking, glassworking, ceramics, textiles, culinary green lab, or jewelry lab) unlimitedly during its validity. If you're more interested in guided education, such as courses and workshops, etc., you don't have to buy a package, just the selected education.

I would like to attend a course. Do I have to buy a user package for that?

No, packages are intended for independent work in the labs. If you attend a course, you can buy that specific course and nothing else. However, we recommend buying it as a member of Center Rog, as it will be cheaper in this case, and annual membership brings many other benefits.

What does training mean?

Training is always related to machines and machine equipment in the labs. You must undergo training for independent work in the lab. For example, in the fab lab, you must undergo training for the laser cutter if you want to use it independently. In the woodworking lab, training is required for the CNC, circular saw, and some other machines. In the jewelry lab, training includes getting to know all the equipment. So training is not only tied to one machine; sometimes it's for a workstation that combines several pieces of equipment or even for the entire lab.

What does an open slot mean?

It's a time available for independent work in the lab on a particular day. In our reservation system, we have open slots marked with a reservation option that you can book for up to 48 hours in advance. To reserve an open slot, you must have purchased one of the user packages.

I'm trying to reserve an open slot, but everything is already taken. What does this mean?

This means that these slots have already been reserved for that day by other users. Since there can only be a limited number of people in the labs at any given time, the number of slots is also limited.

Where do I get the material I need for my work?

It's best to bring the material with you. If we have it in stock, you can also buy it in our labs or store. Permanent consumable materials such as 3D printer filament will always be available for purchase from us.

Can I order the printing of a specific item with a 3D printer from you?

In principle, our labs operate on a "do it yourself" basis, but if it's really necessary and we're not too busy, we can also take on an order for manufacturing.

Do I have to bring my protective equipment, or do I get it in the lab?

You get everything you need for safe work from us - but we don't mind if you bring any pieces of protective equipment with you.

What if I can't come to a workshop or training I've already paid for?

We do not refund any fees for our programme, nor is it possible to change the dates. In case of cancellation, someone else can come to the training/workshop if you inform us in advance.

We operate in a similar way to most cultural institutions - for example theatre, where you also cannot come to another performance or get money back for a returned ticket.

Changing dates and getting a refund is a huge logistical burden for us; plus, the place you signed up for stays empty, and if you change dates, we would have to fill up another one.